Privacy Policy

Last Updated: 8 August 2026

KitCreativity respects your privacy and is committed to protecting the personal information you provide when visiting this website or enquiring about our services.

This Privacy Policy explains what information we may collect, how we use it, how it may be disclosed, and the choices available to you.

KitCreativity operates from Malaysia and handles personal information in accordance with applicable Malaysian personal data protection requirements, including the Personal Data Protection Act 2010 (Act 709), where applicable.

1. Information We Collect

Depending on how you interact with KitCreativity, we may collect information such as:

  • Your name
  • Email address
  • Company or business name
  • Contact information
  • Project details and requirements
  • Information you voluntarily provide through our contact form or email
  • Files, references or materials you choose to provide for a project
  • Information relating to communications between you and KitCreativity
  • Technical information such as IP address, browser type, device information and website usage data, where collected through website technologies or analytics tools

We only seek information that is reasonably necessary for the purposes described in this Privacy Policy.

2. How We Use Your Information

Information provided to KitCreativity may be used to:

  • Respond to enquiries and requests
  • Understand your design requirements
  • Prepare project proposals and quotations
  • Communicate with you about potential or ongoing projects
  • Provide branding, packaging, website and other design services
  • Deliver and manage agreed projects
  • Maintain business and project records
  • Improve our website, services and user experience
  • Protect the security and integrity of our website and business
  • Comply with applicable legal or regulatory requirements

KitCreativity does not sell your personal information.

3. Information Submitted Through Our Contact Form

If you submit an enquiry through our website, the information you provide may be used to respond to your enquiry and assess your project requirements.

Please do not submit confidential, highly sensitive or unnecessary personal information through the website contact form.

For confidential project information, please discuss the appropriate method of sharing such information with KitCreativity before sending it.

4. How We Share Information

KitCreativity may disclose or provide access to personal information where reasonably necessary to operate the business, provide services or comply with applicable requirements.

This may include:

  • Service providers that support website hosting, email, website maintenance or other business operations
  • Technology providers used to operate or maintain our website
  • Professional advisers where reasonably necessary
  • Government authorities, regulators or law enforcement where required or permitted by law
  • Other parties where you have provided permission or where disclosure is otherwise permitted by applicable law

We do not sell personal information to third parties.

5. International Transfers

KitCreativity may work with clients and service providers located outside Malaysia. As a result, information may be accessed, processed or stored outside Malaysia where necessary for providing services or operating the website.

Where personal information is transferred across borders, KitCreativity will take reasonable steps to handle that information in accordance with applicable personal data protection requirements.

6. Retention of Personal Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including managing enquiries, projects, business records and legal or contractual obligations.

When information is no longer required, we may securely delete, destroy or anonymise it where reasonably practicable.

7. Security

KitCreativity takes reasonable measures to protect personal information against unauthorised access, disclosure, alteration, misuse or loss.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

8. Cookies and Website Technologies

Our website may use cookies or similar technologies to ensure the website functions properly, understand website usage and improve the visitor experience.

The types of cookies and technologies used may vary depending on the website features and third-party services currently implemented.

For more information, please refer to our Cookie Policy.

9. Your Rights

Subject to applicable laws and requirements, you may have rights regarding the personal information we hold about you, including the right to:

  • Request access to your personal information
  • Request correction of inaccurate or incomplete information
  • Ask questions about how your personal information is processed
  • Withdraw consent where processing is based on consent, subject to applicable requirements
  • Request that certain processing be stopped where applicable

Requests should be made using the contact details below.

10. Changes to This Privacy Policy

KitCreativity may update this Privacy Policy from time to time to reflect changes in our services, website, technology or applicable requirements.

The latest version will always be published on this page, together with the date of the most recent update.

11. Contact Us

If you have questions about this Privacy Policy or wish to make a request regarding your personal information, please contact:

KitCreativity
Email: info@kitcreativity.com
Website: https://kitcreativity.com/

We will make reasonable efforts to respond to privacy-related enquiries within an appropriate period.